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Home » Consumer Information » News & Articles
Listing(s)
Shopper Report - Poor Service Moves Upscale
Article discusses consumers' demands for better service - in drugstores, supermarkets, chain restaurants, and airlines.
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Travel Agent - Agents Fear Ticket Theft
Describes travel agents' fear of airline ticket theft, and the fact that there is no way to track stolen tickets.
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Travel Agent - Air Fare Sale Frenzy
April, 2001 report examines the possible causes for major domestic air carriers' fare sales in the second quarter of the year.
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Travel Agent - Congestion Suggestions
Lengthy article from April, 2001 examines airport and air traffic congestion, provides statistics on delays, and offers possible solutions.
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Travel Agent - Room for Improvement
Read about how some airlines are upgrading their services and seats in coach cabins, much to the relief of cramped passengers.
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Travel Agent - Sky-High Downtime
Learn about the steps taken by airlines to keep passengers entertained during their flights, including video-on-demand, satellite TV and e-books.
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Travel Agent - There's the Rub
Airlines are wooing first and business-class passengers with spas in airport lounges that offer aromatherapy, haircuts, massages, and facials.
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Travel Agent - Thrice as Nice, Boeing 777s
Find out why the plane nicknamed the triple-seven is a favorite with agents, airlines, and passengers the world over.
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